THE BLOG

TranslateD

A brand is the feeling someone has about you before they ever arrive. Translated is where I test whether that feeling survives the trip.

I am Brittani Millington, founder of Studio 113. I build brands for hospitality, festivals, and experience-led places, and this is where I work through what I am seeing in the industry.

Some posts are my own read on a brand, auditing whether the digital promise and the in-person experience are telling the same story. Some are conversations with the operators and builders behind places worth paying attention to. Some are from inside my own studio, where the work is less tidy than the case study version.

The question underneath all of it stays the same. Does it translate?

The Guest Journey Starts Before the Doors Open: Banyan Dance Festival
Does It Translate, Behind the Strategy Brittani Millington Does It Translate, Behind the Strategy Brittani Millington

The Guest Journey Starts Before the Doors Open: Banyan Dance Festival

Here is the thing we forget when we talk about brand. We picture the logo. The color palette. The font that took three rounds to land. All of that matters. But a brand is the feeling someone has about you before they ever arrive, and for a festival, the very first real interaction is not the poster or the reel. It is the moment someone decides to come and goes looking for a ticket.

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When a brand that reaches millions chooses to show up small
Does It Translate, From the Studio Brittani Millington Does It Translate, From the Studio Brittani Millington

When a brand that reaches millions chooses to show up small

I study brand experience for a living. I know what it looks like when a brand is going through the motions. I know what it looks like when the touchpoints are checked boxes. The Haven Retreat was neither. It was a brand that has been in the market for over a decade still asking: what does our guest actually need right now?

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